Customer Service:
Once you arrive, we will be glad to have you tour the cryochambers and answer any questions that you may have regarding whole body cryotherapy and our procedures.

After signing your waiver, you will be shown to the cryosauna room, where we will go over instructions step-by -step on what you need to wear, how to access the sauna and how to let us know when you are ready.


Once you are in your
protective clothing, (you will remove all clothing besides socks, slippers and gloves, which are provided. Men: You need to bring cotton underwear or boxers, as you will need the extra protection), you will step into the cryosauna, then you'll ring the bell located conveniently located nearby, and a SubZero staff member will enter the room and review the instructions with you. They will then turn on the cryosauna and stay with you, talking you through the entire process. We will be asking for your feedback throughout the treatment to ensure your comfort.

We will only see your face, as the rest of your body will be in the cryosauna. The cooled air begins, lights shine down and you instantly feel the effects of the cryosauna healing your body, relieving your pain and rejuvenating your skin!

Then as quickly as it began, three minutes have passed, the machine is turned off, and your body instantly begins to warm back up to normal temperature. Our staff member leaves the room, allowing you to exit the cryosauna and get dressed in complete privacy.

The immediate effects of the cryosauna will have already kicked in as you leave the room. Your body is re-warming. You will see slightly pink skin with goose bumps and have a warm tingling sensation as blood rushes back to your extremities. After 10-15 minutes you will notice increased energy that lasts for up to 6 hours.


At SubZero, we recognize it is your body and you have a better understanding than anyone on how you feel. We encourage you to share throughout the process what you are feeling and remember that if at ANY time you feel uncomfortable during your session, you have complete control to stop at any time.